Privacy Policy

Privacy Policy

Effective Date: [Effective Date, e.g., October 1, 2025]

This Privacy Policy describes how Just Ask Katy (referred to as " I ", "we," "us," or "our") collects, uses, protects, and discloses personal information collected from users of the [Your Website Name] website and through our related services, including IT support, brand consulting, image consulting, and product sales. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

We collect information that allows us to provide our diverse range of services. This data falls into the following categories:

A. Information You Provide Directly

• Contact & Identity Data: Name, email address, phone number, and mailing address when you book a consultation, make a purchase, or submit a support request.

• Service Data: Information relevant to the consulting service, such as business goals for Brand Development, symptoms for IT Support, and personal preferences for Image Consulting or Self-Care routines.

• Financial Data: Payment information (credit card details, billing address) processed through secure third-party payment processors for service fees and product purchases.

B. Information Collected Automatically

• Usage Data: Details about your interaction with our website, including pages viewed, time spent, links clicked, and search terms used.

• Technical Data: Internet Protocol (IP) address, browser type, device identifiers, and operating system information.

2. How We Use Your Information

We use the collected data for the following essential purposes:

• Service Delivery: To provide, operate, and maintain all consulting, IT, and design services you request.

• Fulfilling Orders: Processing product orders (e.g., self care products), managing shipping, and handling returns or exchanges.

• Communication: Responding to your inquiries, scheduling appointments, sending service updates, and sharing important security alerts.

• Marketing & Promotions: Sending newsletters, updates, and promotional content about our services and products (you can opt-out at any time).

• Service Improvement: Analyzing website usage and service feedback to enhance functionality, content, and client experience.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. We only share information in the following limited circumstances:

• Service Providers: We share data with trusted third-party vendors who perform functions on our behalf, such as payment processing, website hosting, email delivery, and analytics. These providers are obligated to protect your data.

• Product Fulfillment: Data necessary for order fulfillment, particularly when ordering self care or pet care products, may be shared with suppliers to process and ship your order in accordance with their guarantees.

• Legal Compliance: If required by law, court order, or governmental regulation, we may disclose your information to comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, misuse, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to take proactive steps to protect your personal data, such as using strong passwords.

5. Your Rights and Choices

You have specific rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information we have on file.

• Deletion (Right to be Forgotten): You can request that we delete your personal data, subject to certain legal obligations (e.g., retaining records for financial compliance).

• Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link provided in those communications.

To exercise any of these rights, please contact us using the details provided below.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@justaskkaty.com Mailing Address: 74 Pointe North Drive, Cartersville, GA 30120